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Polishing Productivity: How to Find Greater Efficiency With Your Cleaning Service

Thursday, October 24th, 2024

How can your cleaning service be more efficient without foregoing quality? You might assume that your business cleaning services can either focus on getting the job done quickly, or getting the job done right – but you can actually have both with the right provider. A mixture of the right technology, communication, processes and reporting can drastically improve efficiency – which can minimise costs and maximise value for you. Here’s how we maximise our efficiency for clients at AMC Commercial Cleaning, be it in Melbourne, Sydney, Brisbane, the Gold Coast, Adelaide or Perth.

 

Optimised Processes

By fine-tuning our use of cleaning technologies, tools and time, we’re always optimising our efficiency for our clients. This takes shape in a number of ways:

  1. We conduct ongoing research into cleaning processes and invest in leading equipment, then use these to continually improve cleaning performance. To provide just one example: the right choice of mop can save us around 37 minutes while cleaning a 300m2 area of floor. Consider how much these time savings can add up over a year of daily cleaning or weekly cleaning – particularly when cleaning large spaces such as office or warehouse floor cleaning.
  2. At AMC we also have integrated cleaning and hygiene services. Our hygiene division Ecohygiene can deliver a complete, high quality washroom hygiene service, which not only reduces administration time and costs but can also minimise service technicians and associated costs for you.
  3. Each of our cleaning sites is installed with QR codes, which cleaning teams use to scan and check in and out at either end of their shifts. This gives AMC real-time feedback for every shift and allows managers to ensure each site is attended to as required in an efficient way.

Seamless Communication Tools

Whether it’s for warehouse cleaning, your office cleaning services or childcare cleaning services, clear communication and issue resolution can drastically improve cleaning efficiency. While we offer a standardised cleaning Communications Book across all sites for daily communication, we also offer the use of a mobile app called Freshdesk.

This app makes it incredibly easy to raise a ticket for a service request, feedback or consumable order knowing that the communication goes directly where it needs to go. The ticket is promptly actioned and seamlessly handled via the app for greater efficiency all round. Of course, you always have a dedicated Customer Service Manager as a point of contact, so you can always speak with a human too. Our optimised communication tools provide peace of mind that requests are being handled, which is especially comforting when you need to meet compliance such as for medical centre cleaning or hospital cleaning.

Real-Time Reporting Insights

Maximising cleaning efficiency isn’t just about being responsive to requests – it’s also about proactively finding improvement. Over the years we’ve developed a range of reporting tools and systems that give insights and opportunities for greater efficiency.

Our online auditing and performance management system enables our management team to move through sites and enter their data into an electronic audit form, which is automatically uploaded to the online system. You can also self-audit your cleaning service using our customer portal if you so choose. This data input shapes real-time audit reports, which can then be used to make informed decisions. In a practical sense this can help to point cleaning resources to where they’re most valuable. This can help improve efficiency across various sectors where you might have a set budget, from Property & Facilities Management to school cleaning services including for primary schools, secondary schools and private schools.

 

Find a Commercial Cleaning Company that Values Efficiency

Efficiency can go hand in hand with effectiveness for a consistently clean and hygienic workplace. If you’re ready to find new efficiencies with your cleaning provider, contact AMC Commercial Cleaning for a free quote. We can assist whether you’re looking for an industrial cleaning service, medical cleaning services, or a school cleaning company, be it in NSW, QLD, WA, SA, Victoria or beyond. Get in touch today!