Let’s Create Something Beautiful Together - AMC Commercial Cleaning

Let’s Create Something Beautiful Together

A warm welcome to Admir Smajovic of Sephora Australia.

We were happy to receive your call on Thursday, 4 June. We hope you received our formal acceptance on Friday, 5 June. We are excited for the potential to work with you.

As we have not had the opportunity to meet you yet, we thought it would be great to share our story in brief so that you may know who we are and how well we do in retail fashion boutique cleaning. This page is created exclusively for you.

 

Protecting Brand Reputation

Established in 1988, today AMC Commercial Cleaning is recognised as a trusted partner specialising in a variety of industry sectors including retail high fashion, indulgence and lifestyle brands. Our specialisation in managing cleaning services for facilities such as yours is best demonstrated by the large portfolio of retail locations that we currently service across Australia such as: Omega Watches, Christian Louboutin, Tory Burch, Country Road, Aldi and Trenery to name a few.

 

What our clients say

“The Country Road Group has had the good fortune of a 15+ year- long partnership for cleaning services with AMC Commercial Cleaning. A recent extension of our contract with them will see AMC provide services to our New Zealand offices and retail stores as well. This is a testament to their dedication to provide the user experience we need. AMC were selected as our partner given their expertise in managing multiple sites in the retail sector. They have a detailed process of determining what it means to manage complex sites that require a high-quality result, representing a premier brand, which resonates with the Country Road Group. I highly recommend AMC Commercial Cleaning”
Fred McGregor
Group Retail Facilities & Maintenance Manager
The Country Road Group
Contact: 03 8509 4544
23 April 2019

 

How we are structured to service you

With a portfolio valued at nearly $70m and over 2500 cleaning operatives working out of branch offices and service operations in Victoria, New South Wales, Queensland, WA, Tasmania, Northern Territory, South Australia and Auckland, AMC covers Australia and New Zealand nationally.

Commitment to quality, safety and environment

We are proud to maintain the highest levels of accreditation certification. We hold the prestigious triple certification based on ISO 9007 Quality Management, AS4801 Workplace Health & Safety & ISO 14001 Environment.

AMC Triple Certification

Click here to read more of our policy and practice for environmental sustainability

Transitioning to AMC Commercial Cleaning

We acknowledge that transitioning from your outgoing suppliers will be one of your greatest concerns and you want to ensure that there are no disruptions of service at any of your sites.

The summary below outlines our 9-step process, which is solely designed to cover off all the required steps and to ensure nothing is missed.

Facilites Management AMC COmmercial Cleaning

Throughout the process, milestones are achieved and signed-off in a stage gate approach. After each step the National Account Manager and the local Customer Service Managers will review and authorise, allowing the continuation of the process to the set standard.

Transparent Reporting: Online in real-time

We have a range of processes, systems and tools that have been developed over the years which will not simply provide fully transparent reporting but will deliver you with real insights. We use these insights to continually improve how we deliver the services.

  • Real-time reporting of service
  • On-site communication records
  • QR codes – ensure security and accountability
  • AMC policies, procedures and insurance schedules accessible online
  • Site audits conducted and made available through the customer portal including traceable historic data
  • Customer self-audit system
Service Operational Plan fit for you

Creating the right retail environment helps to increase shopper dwell time, generates loyalty and encourages repeat custom. We also know that when it comes to retail cleaning there is always more than what we see on the surface.

While a structured scope of works will form the broad basis to the programme, measures for optimisation such as predictive maintenance  and agile maintenance will form the cleaning solution for Sephora.

Underpinning our service will be the focus on outcomes supporting business performance, end-user experience, public and workplace safety and health.

We understand the challenge to maintain consistent quality in dynamic environments. This is why we have built an operations excellence model to ensure, be it a cleaning service person or a customer service manager, our people understand their roles and responsibilities across a multi-layered service structure to mitigate risk, ensure quality and provide peace of mind at all times.

The Operational Plan ensures we have the capabilities for not just the general cleaning function but importantly, infection control, regulatory compliance, safe work practices, seasonal shopper traffic management and even crisis management.

Specialist Surface Disinfection

AMC Commercial Cleaning offers an extensive range of surface disinfection services, which can be deployed quickly to prevent the transmission of infectious pathogens. These specialist services are conducted safely and speedily abiding by regulatory compliance and industry standards - giving you absolute peace of mind.

Cleaning vs. Disinfection

Cleaning before disinfection is important, as organic matter and dirt reduces the ability of disinfectants to kill germs. Cleaning means physically removing germs, dirt and organic matter from surfaces. Disinfection means using chemicals to kill germs on surfaces.

Click here to view the AMC digital brochure on Specialist Surface Disinfection

Our range of disinfection services include:

Some fun facts for you:

For more information, please feel free to contact sally.hunt@amcclean.com.au or visit our website here